Automation Interface, Ltd.
Automation Interface, Ltd. | PanelMate Operator Interface Specialists
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Automation Interface, Ltd.


Automation Interface is Eaton's Official PanelMate Operator Interface Upgrade Partner!


Our whole team, came from IDT (also known over the years as Industrial Data Terminals, Industrial Data Technologies, Eaton IDT, Cutler-Hammer IDT, Cutler-Hammer Automation, and now known as the Eaton Operator Interface Business Group). This company produced the ClassicMate II, ScreenLink, AMI-5000, AMI-6000, FactoryMate, the best selling PanelMate Family of Systems and the new XV and XP opperator interface systems.


Automation Interface, Ltd. was founded in 2005 by our President, Jim Thorp, a seasoned automation expert with over thirty years of experience in key roles in the Operator Interface Business and Factory Automation.  Jim Thorp joined Eaton IDT in 1983 heading the Marketing efforts for the company.  Over time (more than 20 years) he served as a Territory Sales Manager, Target Accounts Manager, Regional Sales Manager, Technical Product Manager and ultimately Product Line Manager with responsibility for all Eaton IDT Operator Interface Products.


Tom Bott, our Engineering Manager, joined Automation Interface, Ltd. in 2006.  He provides the technical expertise and experience that enables Automation Interface, Ltd. to undertake customer projects that no one else can do.  Tom has more than 26 years of experience with the complete range of IDT products and services.  He started his career as a field systems integration engineer and moved on to key roles in Technical Support (including heading the group) and ultimately worked as a Design Engineer.  His knowledge of IDT products is unrivaled in industry.


Automation Interface, Ltd. is the leading Distributor and Certified Systems Integrator of the complete Eaton PanelMate Operator Interface product family.  Our team specializes in the sales, repair, upgrade, integration, and support of all generations of Eaton Operator Interface products.  Automation Interface, Ltd. also specializes in the sales and integration of Kepware OPC Software, and Electrical South Industrial Electronic Equipment Repair Services.

Automation Interface, Ltd. has provided solutions to over 500 companies, located around the world. 


Major Customers Include:

3M, Abbott Laboratories, AEP, AK Steel, Alabama Power,  Armstrong World Industries, Baldor-Dodge-Reliance, Battelle, Bausch & Lomb, Black and Decker, BorgWarner, Caterpillar, ConocoPhillips, Diamond Innovations, DuPont, Dyneon LLC, Exxon Mobil Refining & Supply, Fleet Readiness Center East, Ford, GE, Georgia Pacific, GM, Honda, International Paper, Kimberly-Clark, Kraton Polymers, Lawrence Livermore National Laboratory, Los Alamos National Laboratory, Manitoba Hydro, Mercedes Benz, Merck Sharp & Dohme Corp., Morton Salt, NASA, Occidental Chemical Corporation, Parker Hannifin, Pepsi Bottling, PG&E, P&G, Port Authority of New York & New Jersey, PSE&G, Purolite, Ralston Foods, Revere Plastics, Riverside Generating Company, Rockwell Automation, Sandia National Labs, Shell Chemical, Shell Oil, Siemens, Simplot, Spirit Aerosystems, Timken Company, TRW, US Army, US Navy, Wesco, Weyerhaeuser, Zumtobel and more than 400 others.

We are very different from most operator Interface suppliers.

  1. We provide solutions for our customers, not just equipment.

  2. We support our Customers, long term! 

  3. We work hard to achieve 100% Customer Satisfaction!

  4. More than 500 customers have used our services in the past five years!

  5. We specialize in quick response (24 to 48 hours) to customer equipment down situations.

  6. We support the excellent Eaton Technical Support Group and serve as their resource for information on early generation PanelMate Equipment.

Automation Interface, Ltd. can provide superior operator interface systems that provide enhanced results for our clients.  We can also provide the PLC and control system configurations required to provide highly effective integrated solutions.


What are our customers saying about our service?

    • “Thank goodness I found you.  You turned a major catastrophe into an inconvenience”,

    • “People are grinning from ear to ear around here.  The changeover could not have gone better.” Prior to this upgrade to a Power Pro 1155T, this customer was told by his coworkers that the PanelMate 1000 is obsolete so he is wasting his time.

    • “The next PanelMate upgrade will be a no-brainer, I can change it out at break time” a customer told us with confidence after we supplied him with his first PanelMate Power Pro 5485K-AC to replace a early generation PanelMate II.  On the first PanelMate upgrade he came in on a Saturday to allow time for contingencies, but it only took one hour for him to install, test, and turn the machine over to the operators.

    • “You truly provide a plug and Play experience.  We were up and running with the new system within an hour of receiving the new PanelMate Power Pro 5000 system from you”,

    • “You have restored our commitment to using PanelMate products.  We thought that they were no longer supported but then we found you.  We know you will be there whenever we need help and your service is outstanding.”

Give Automation Interface, Ltd. an opportunity to exceed your expectations by providing you with the most effective Operator Interface Solutions available from any source.


Eaton Corporation


Eaton Corporation is a diversified power management company with more than 100 years of experience providing energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power. With 2011 sales of $16.0 billion, Eaton is a global technology leader in electrical components and systems for power quality, distribution and control; hydraulics components, systems and services for industrial and mobile equipment; aerospace fuel, hydraulics and pneumatic systems for commercial and military use; and truck and automotive drivetrain and powertrain systems for performance, fuel economy and safety. Eaton has approximately 73,000 employees and sells products to customers in more than 150 countries.

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